Vuframe® Kiosk: app version and content version

The Vuframe® Kiosk has two parts. Each part has its own version and its own updates:

	App	Content
What it is	The kiosk program on the Windows PC	Your 3D products, pages and videos in the kiosk
Version	For example v2.0.1 b127	A revision number, for example Rev. 23
Who makes the update	Vuframe	Your team or Vuframe, when new content is published
How it updates	Download, install, restart of the app	Download of the new content

The two updates are independent. Usually, new content does not need a new app.

Find the versions

Both numbers are at the bottom left of the launch screen: v2.0.1 b127 (a1b2c3d) · Rev. 23.

v2.0.1 is the app version, b127 the build number.
Rev. 23 is the installed content.

The Info tab shows more: App Version, Channel, Expires and the Device ID. Each customer app has its own version numbers, so your app version can be different from the app version of other customers.

Content updates

When the launch screen opens and the PC is online, the kiosk checks for new content. To check again, click Check for Content Update on the Launch or Content tab.

If there is new content, the kiosk shows Content Update Available with the installed and the available revision and the download size.

Install Update downloads the new content and checks the files. Then it shows Content is up to date.
Skip Update starts the kiosk with the installed content. The kiosk asks again at the next start.

If some files are missing or damaged, the kiosk shows Content Incomplete or Content Corrupted. Click Repair Content.

Without internet, the kiosk starts with the installed content.

App updates

When the launch screen opens, the kiosk also checks for a new app. Without internet, it starts normally.

App Update Available: a new app is available. You can use the kiosk as before. To install the new app now, contact Vuframe support.
Update Required: click Install Update. The kiosk downloads the update, installs it and restarts. You cannot start the kiosk before the update is installed.
App Update Required on the content card: the new content needs a newer app. Click Install App Update. Or click Continue with v23 to use the installed content.
Build Revoked, Build No Longer Supported or This build has expired.: the app cannot update itself. Contact Vuframe support for a new installer.

Tell support the versions

If you contact Vuframe support, tell us the line at the bottom left (v2.0.1 b127 (a1b2c3d) · Rev. 23) and the title of the message on the screen. The easiest way: send the report from the Help tab, or with Vuframe® Doctor. It contains all versions.